Privacy Policy

M.M. Métal is committed to protecting your confidential information online. Please read the following policy to understand how your personal information will be handled when you fill out a contact form on our website.

If you have any questions regarding the processing and collection of data, and if after reading this policy those questions persist, you can contact us directly at the following email address: info@mm-metal.ca, and we will ensure to respond to your inquiries promptly.

INFORMATION COLLECTION
M.M. Métal does not collect personally identifiable information unless it is provided voluntarily by individuals. When you provide us with personal information, you agree to how M.M. Métal collects, uses, discloses, and otherwise manages this information as described in this policy. We collect your personal information when you:

i) Complete a form on our website;
ii) Contact us or otherwise submit information to M.M. Métal.
Personal information may include your name, email address, phone number, and any other personal information you provide to M.M. Métal. Additionally, personal information may also include information collected automatically when you visit our website. For example, this may include your IP address, computer type and language, access times, the content of any cookies your browser accepted from us, and the addresses of the websites from which you were redirected to our website (collectively referred to as “Personal Information”).

INFORMATION USE
M.M. Métal uses Personal Information to process your inquiries regarding the services offered on the Website.

M.M. Métal also uses this Personal Information to send you, as per your expressed choice, advertising materials or additional information about its services, surveys, contests, promotions, and special offers for marketing purposes. However, you are free to opt-out of receiving advertising or commercial material at any time.

M.M. Métal also uses Personal Information to conduct market research and performance studies aimed at improving customer service and the quality of services on the Website.

M.M. Métal may also use this Personal Information to contact you regarding the use of the Website and the services you purchase.

DISCLOSURE OF PERSONAL INFORMATION
We want you to understand with whom we share the information we collect about you, your activities on our Website, or when you use our services. Consequently, we do not share your Personal Information, except with your consent, which is expressly granted by your use of the Website as outlined in paragraphs i) to iii) of Article 1 above and in the following situations:

i) Authorized service providers: We may share your information with service providers who perform operations on our behalf. These service providers may include order and credit card payment processing, delivery, customer service, marketing assistance, sales and activity analysis, support for Website features, conducting contests, draws, and surveys, as well as supporting other functions of our Website. These service providers may access your Personal Information solely for the purpose of fulfilling their functions;
ii) Business partners: We may share your Personal Information with our business partners to offer you services, promotions, contests, or draws through our Website or services. Our partners may use your Personal Information in accordance with their own privacy policy. To learn more about the privacy policy of a particular business partner, you must directly contact that partner;
iii) Other cases: By using our services and providing us with your Personal Information, you consent to M.M. Métal disclosing this information in the following circumstances:

In response to a legal requirement, including a subpoena, court order, request from a law enforcement agency or other governmental agency, to exercise or enforce our rights under the law, and to defend against legal claims;
As reasonably necessary to protect the rights, property, and safety of our company, our users, and our employees, including investigations or measures to prevent fraud and suspected illegal activities or any other wrongdoing, enforcing the terms of use of the Website or other agreements or policies, as well as protecting M.M. Métal and other visitors to the Website or users of M.M. Métal’s offered services; and
As part of a significant corporate transaction, such as the sale of our company, a divestiture, merger, asset sale, or in the unlikely event of bankruptcy. Any third party to whom we disclose your Personal Information is authorized to use this information solely in accordance with this privacy policy, unless otherwise indicated by you.

PROTECTION OF YOUR PERSONAL INFORMATION
We take appropriate security measures, including physical, electronic, and procedural measures, to protect your Personal Information from unauthorized access and disclosure. For example, only authorized employees can access Personal Information, and they can only do so when access to this information is necessary for authorized administrative functions, and we use firewalls.

Although we take security measures required by law, no security device is infallible. Users should always exercise caution in the processing and disclosure of their Personal Information and should avoid sending their Personal Information via unsecured email.

OTHER INFORMATION COLLECTED USING OUR SITE
We use various technologies to collect information from your computer and information about your activities on our Website.

Other technologies: We use standard Internet technology, such as pixel tags, web beacons, and similar technologies to track your usage of our Website. We insert web beacons into promotional emails and newsletters to verify if the messages are opened and acted upon by you. A web beacon is a small file placed on a web page that allows a website to perform certain tasks, such as counting users who visit that page or accessing cookies.

We may also receive an anonymous identification number if you access our Website through an advertisement displayed on a third-party website. The information we collect in this way allows us to personalize the services we offer to visitors to our Website, distribute targeted advertising, and assess the overall effectiveness of our online advertising or other activities.

DURATION OF RETENTION OF PERSONAL INFORMATION
Your Personal Information is retained for an indefinite period as required by law or as necessary to fulfill the purposes outlined in this policy.